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All treatments must be carried with upfront consultation card filled in and patch tests carried out 24-48 hrs in
advance, if need it.
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If any of your details from your consultation card changes, you must inform immediately.
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Patch tests for lash and brow tint and individual eyelash extensions are necessary (disclaimers are not
acceptable).
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Clients under 18's only with parents written permission and parents to be at all the time in present of the
treatment.
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During the consultation, the beauty therapist might ask for doctors notes to make sure you
receive the best possible treatment and it's for your own safety and well being.
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If you are not happy any pictures of you to be used, please state that in written in your consultation card.
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All your personal information not going
to be shared with third parties, unless for legal reasons.
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During the consultation, if the therapist is not comfortable to carry on with the treatment might offer alternative
to your asking one or might refuse to perform treatment, which believe is not appropriate or safe for you.
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Clients under 18's got restrictions for some of the treatments, please ask for more details.
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The beauty therapist look into each individual client and adapt the treatments especially to suits your needs and
expectations.
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Pamper parties required £50 deposit, which is non refundable, if it's cancelled less then 72 hrs in
advance.
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Beauty products opened and not sealed are non refundable.
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Treatments over £60 required 50% deposit in advance. Deposit is non refundable, if cancelled without 24hrs
notice.
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Minimum spend for mobile services £25.
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Pre-paid packages - must be for exactly the same, 6 times treatment within 6 months to get one free treatment after. Please present
your pre-paid loyalty card every time to get it dated and stamped to avoid disappointment.
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You can not mix and match treatments with your pre-paid loyalty card. It is valid only for 6 exactly the same treatments and has to be used within 6
months.
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Minimum payment for Gift Voucher £25 and valid for 6 months from the date of purchase and has to be used towards treatments - not towards money
exchange.
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Discounts and promotions must be vary at the time and must be checked on a regular basis to make sure you benefit and safe the most.
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Pregnancy massages can be performed only on clients passed first trimester (over 12 weeks).
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First time clients need to pay online the hole treatment in advance, arranged and used within 30 days of payment.
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The booking fee is non refundable, if not used within 30 days of the payment made.
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Booking or Cancellation fee applied with notice less than 24 hrs is applied or no show. The amount is the full price of the booked
treatment/s.
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Admission fees applied of 10% in refunds in some cases.
